Position Summary:

The Cash Application Specialist is responsible for processing and reconciling incoming payments to ensure accurate and timely application to customer accounts. This role plays a critical part in maintaining financial accuracy by managing daily cash receipts, resolving discrepancies, and collaborating with internal teams to optimize cash flow processes. The specialist will work closely with Accounts Receivable, Credit, and Customer Service teams to ensure proper account reconciliation and customer satisfaction.

Job Details:

Work from Home
Monday to Friday | 10 PM to 7 AM Philippine Time
*Following PH Holidays

Responsibilities:

Process and apply daily customer payments, including checks, wire transfers, ACH, and credit card transactions, to the correct accounts and invoices.
Research and resolve payment discrepancies, misapplied payments, short payments, and deductions.
Reconcile cash receipts to ensure accurate reporting and balance daily transactions.
Collaborate with the Accounts Receivable and Credit teams to resolve unapplied cash issues and customer payment inquiries.
Monitor and review bank statements, lockbox reports, and remittance details to ensure proper application.
Assist with month-end closing activities, including account reconciliations and reporting.
Maintain accurate documentation of all cash application transactions for audit purposes.
Identify and recommend process improvements to enhance cash application efficiency.
Respond to internal and external inquiries regarding payment allocations and account balances.
Other duties as assigned.

Qualifications:

Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
2+ years of experience in cash application, accounts receivable, or a related finance function.
Strong attention to detail and accuracy in data entry.
Proficiency in ERP systems (SAP, Oracle, or similar) and Microsoft Excel.
Strong problem-solving skills and ability to work in a fast-paced environment.
Excellent communication and collaboration skills.
Understanding of bank transactions, remittances, and financial reconciliations.
Excellent verbal and written communication skills in English.