Learning and Quality Instructional Designer

Job Summary and Overview

The Learning and Quality Instructional Designer is a key member of the Learning and Development team, responsible for the full lifecycle of instructional design projects, from needs assessment and analysis to development, implementation, and evaluation. This role requires a blend of instructional design expertise, project management skills, and exceptional communication and stakeholder management abilities. The successful candidate will design and develop engaging and effective learning experiences that support Sourcefit's and its clients' operational excellence and strategic goals. They will work collaboratively with subject matter experts, stakeholders, and other team members to create impactful learning solutions.

Job Details:

• Hybrid Setup (onsite work at least twice a week) - Bridgetowne, QC
• Monday to Friday | 3 PM to 12 AM

Requirements and Qualifications

• Minimum 3 years of experience in instructional design. Experience in a corporate setting is highly preferred.
• Proven ability to leverage multiple instructional design models (e.g., ADDIE, SAM, AGILE). Demonstrated flexibility in adapting methodologies to different project needs.
• Deep understanding of adult learning principles and learning theories. Ability to apply this knowledge to create engaging and effective learning experiences.
• Proficiency in creating various learning materials, including eLearning modules (Articulate Storyline, Lectora, Adobe Captivate, etc.), videos, job aids, presentations, and facilitator guides.
• Experience with Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms. Experience with integrating learning content into an LMS.
• Excellent written and verbal communication skills. Ability to communicate effectively with diverse audiences, including executives, subject matter experts, and learners.
• Strong project management skills. Ability to manage multiple projects simultaneously, meet deadlines, and work within budget constraints. Experience with project management software (e.g., Asana, Trello, Jira) is a plus.
• Exceptional stakeholder management skills. Ability to build strong relationships with stakeholders, manage expectations, and resolve conflicts.
• Data-driven approach to instructional design. Ability to collect, analyze, and interpret data to evaluate the effectiveness of learning programs.
• Proficiency in Microsoft Office Suite.
• Essential Duties and Responsibilities
• Needs Assessment & Analysis: Conduct thorough needs assessments to identify learning gaps and define learning objectives. Analyze learner characteristics and context to inform design decisions.
• Instructional Design: Develop engaging and effective learning content using a variety of methods, including eLearning, blended learning, and instructor-led training.
• Content Development: Create high-quality learning materials, including scripts, storyboards, visuals, and assessments. Leverage multimedia effectively.
• Project Management: Develop and manage project plans, timelines, and budgets. Track progress, manage risks, and communicate effectively with stakeholders.
• Stakeholder Management: Identify, engage, and manage expectations of key stakeholders throughout the project lifecycle. Facilitate collaborative sessions.
• Implementation & Delivery: Support the implementation and delivery of learning programs, including training instructors and providing technical support.
• Evaluation & Improvement: Evaluate the effectiveness of learning programs using appropriate methods, such as surveys, assessments, and performance data. Continuously improve learning experiences based on evaluation results.
• Technology Proficiency: Comfortable using and learning new technologies related to instructional design and eLearning.
• Collaboration: Work effectively in a team environment, collaborating with subject matter experts, designers, developers, and other stakeholders.

Key Performance Indicators (KPIs)

• Client Satisfaction: Maintain a high level of client satisfaction with delivered learning programs.
• Program Effectiveness: Achieve measurable improvements in learner knowledge, skills, and performance as a result of the learning programs.
• Project Completion Rate: Consistently meet project deadlines and stay within budget.
• Stakeholder Satisfaction: Maintain strong relationships with stakeholders and achieve a high level of satisfaction with project outcomes.
• Content Quality: Maintain high standards for the quality of learning materials created.

Optional Skills and Experience:

• Experience with accessibility guidelines (e.g., WCAG) for creating inclusive learning materials.
• Experience with instructional design authoring tools such as Articulate 360, Adobe Captivate, or similar software.
• Familiarity with various learning theories and models, such as Bloom’s Taxonomy, Knowles’ principles of adult learning, etc.
• Experience with instructional design methodologies beyond ADDIE, such as Agile or rapid prototyping.
• Experience with performance consulting and needs analysis.