Billing & AR Specialist

Position Summary:
We are looking for a Billing & AR Specialist to join the growing finance team. This role will be responsible for customer invoicing, applying payments, and managing AR collections. This role is crucial in ensuring accurate and complete billings, timely collections, maintaining accurate financial records, and supporting cash flow management. The ideal candidate will have experience in AR processes, strong attention to details, excellent communication skills in English, strong analytical skills, a proactive approach to resolving outstanding balances, and the ability to collaborate with internal teams and customers.

Job Details:

• Hybrid set-up preferred | Eastwood Quezon City
• Monday to Friday | 7 PM to 4 AM Philippine Time
• *Following US Holidays

Responsibilities:

Billing & Accounts Receivable (AR):

• Generate and send invoices to customers in an accurate and timely manner.
• Apply customer payments in the accounting system and reconcile and resolve discrepancies.
• Monitor and follow up on overdue invoices, ensuring timely collections while maintaining good customer relationships.
• Work with internal teams to address customer payment issues, escalating collection issues as needed.
• Assist in month-end closing tasks related to accounts receivable.
• Provide reports on AR aging and collection efforts.
• Assist with resolving customer inquiries related to invoices, payments, and account statements.
• Suggest process improvements to enhance collection efficiency.

Process & System Support:

• Work closely with the Senior Billing & AR Analyst to improve invoicing and collection processes.
• Assist in billing testing and validation, including CPQ (Configure, Price, Quote) billing systems.
• Support the transition to new systems, including Ramp (credit card and expense reporting platform) and Rifle Bank (new banking system).
• Contribute to the new ERP system implementation by ensuring proper integration of billing and AR functions.

Qualifications:

• Strong written and verbal communication skills in English.
• Associate’s or Bachelor’s degree in Accounting.
• 2+ years of experience in customer Billing and Collection functions and payment collections.
• Experience working for North America companies in a outsourced finance/shared services environment are preferred.
• Proficiency in Salesforce and accounting software: QuickBooks, Sage Intacct, or NetSuite experience is a plus.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Excel.