Position Summary:
The Accounts Receivable Specialist
will play a crucial role in the financial health of our organization. This position focuses on three core activities: importing invoices into various customer databases, diligently following up on overdue invoices via both email and telephone and applying credits and adjustments to accounts. A substantial portion of the workday will be committed to these responsibilities, necessitating strong attention to detail and excellent communication skills.
Job Details:
- Work from home
- Monday to Friday | 6 AM to 3 PM
- Following Australian public holidays
- Mandatory Annual 2-week shutdown period
- This date changes every year but will be advised with significant notice.
- Example, last day December 20, 2024, return to work will be January 6, 2025
Responsibilities:
- Loading Invoices
- Import invoices into multiple customer databases.
- This role will not involve the generation of invoices.
- Invoice Follow-Up
- Allocate a significant portion of your day to following up on overdue invoices.
- Utilise both email and telephone to communicate with clients, ensuring timely payments and resolving any discrepancies.
- Taking customer payments over the phone
- Customer Invoice Disputes
- Working with required parties to Investigate and handle customer invoice disputes.
- Credits and Adjustments
- Apply credits and adjustments as required.
- Ensuring the accuracy and integrity of all account balances.
Qualifications
- A minimum of 2 years’ experience in an Accounts Receivable or closely related financial role is required.
- Excellent written and verbal communication skills are essential.
- Familiar with Microsoft Suite of Products with high level of knowledge on use of excel, teams and outlook.
- A high level of organisational and multitasking abilities is essential.
- A keen eye for detail, especially when it comes to financial documents, is a must.
- Experience working with Australian companies is a plus but not a requirement.