Position Summary:

The Accounts Receivable Specialist will play a crucial role in the financial health of our organization. This position focuses on three core activities: importing invoices into various customer databases, diligently following up on overdue invoices via both email and telephone and applying credits and adjustments to accounts. A substantial portion of the workday will be committed to these responsibilities, necessitating strong attention to detail and excellent communication skills.

Job Details:

Work from home
Monday to Friday | 6 AM to 3 PM
Following Australian public holidays
Mandatory Annual 2-week shutdown period
- This date changes every year but will be advised with significant notice.
- Example, last day December 20, 2024, return to work will be January 6, 2025

Responsibilities:

Loading Invoices

Import invoices into multiple customer databases.
This role will not involve the generation of invoices.

Invoice Follow-Up
- Allocate a significant portion of your day to following up on overdue invoices.
- Utilise both email and telephone to communicate with clients, ensuring timely payments and resolving any discrepancies.
- Taking customer payments over the phone
Customer Invoice Disputes
- Working with required parties to Investigate and handle customer invoice disputes.
- Credits and Adjustments
  - Apply credits and adjustments as required.
  - Ensuring the accuracy and integrity of all account balances.

Qualifications

A minimum of 2 years’ experience in an Accounts Receivable or closely related financial role is required.
Excellent written and verbal communication skills are essential.
Familiar with Microsoft Suite of Products with high level of knowledge on use of excel, teams and outlook.
A high level of organisational and multitasking abilities is essential.
A keen eye for detail, especially when it comes to financial documents, is a must.
Experience working with Australian companies is a plus but not a requirement.