Position Summary:

The Accounts Receivable Specialist will play a crucial role in the financial health of our organization. This position focuses on three core activities: importing invoices into various customer databases, diligently following up on overdue invoices via both email and telephone and applying credits and adjustments to accounts. A substantial portion of the workday will be committed to these responsibilities, necessitating strong attention to detail and excellent communication skills.

Job Details:

  • Work from home
  • Monday to Friday | 6 AM to 3 PM
  • Following Australian public holidays
  • Mandatory Annual 2-week shutdown period
    • This date changes every year but will be advised with significant notice.
    • Example, last day December 20, 2024, return to work will be January 6, 2025

Responsibilities:

  • Loading Invoices
    • Import invoices into multiple customer databases.
    • This role will not involve the generation of invoices.
  • Invoice Follow-Up
    • Allocate a significant portion of your day to following up on overdue invoices.
    • Utilise both email and telephone to communicate with clients, ensuring timely payments and resolving any discrepancies.
    • Taking customer payments over the phone
  • Customer Invoice Disputes
    • Working with required parties to Investigate and handle customer invoice disputes.
    • Credits and Adjustments
      • Apply credits and adjustments as required.
      • Ensuring the accuracy and integrity of all account balances.

Qualifications

  • A minimum of 2 years’ experience in an Accounts Receivable or closely related financial role is required.
  • Excellent written and verbal communication skills are essential.
  • Familiar with Microsoft Suite of Products with high level of knowledge on use of excel, teams and outlook.
  • A high level of organisational and multitasking abilities is essential.
  • A keen eye for detail, especially when it comes to financial documents, is a must.
  • Experience working with Australian companies is a plus but not a requirement.