Sourcefit

Position Summary:

The Business Development Representative (BDR) will be responsible for engaging with potential clients, managing inbound leads, and scheduling appointments for studio visits. This role focuses on converting warm leads into booked appointments, ensuring an excellent customer experience throughout the process. The BDR will work closely with the internal sales and operations teams to ensure seamless lead management and follow-ups.

Job Details:

  • Shift Options:
    • Tuesday to Saturday: 2 AM to 11 AM Manila Time
    • Sunday to Thursday: 4 AM to 1 PM Manila Time
  • Work Arrangement: Remote / Work from Home
  • Holidays: Follows local holidays based on the candidate's country of hire

Responsibilities:

  • Lead Management & Follow-up: Engage with inbound leads through calls, emails, and text messages, following up to maximize appointment bookings.
  • Appointment Setting: Schedule studio visits for leads, ensuring optimal alignment with their availability and preferences.
  • CRM Utilization: Maintain accurate and up-to-date information in the CRM, tracking all lead interactions and ensuring consistent communication.
  • Performance Tracking: Meet or exceed set targets for appointment booking and lead conversion rates. Adjust strategies based on performance data.
  • Client Communication: Address questions and concerns from potential clients, providing clear and concise information about services and promotions.
  • Collaborative Team Effort: Work closely with the sales and operations teams to improve lead conversion processes and customer engagement strategies.

Qualifications:

  • Experience: Minimum of 2 years in, sales, or business development role, preferably in a high-growth environment.
  • Communication Skills: Strong verbal and written communication skills, with the ability to engage effectively over the phone, email, and text.
  • Time Management: Ability to manage time effectively with a strong sense of urgency and prioritization.
  • CRM Proficiency: Experience using CRM tools to track and manage leads (HubSpot, Salesforce, or similar).
  • Sales-Driven: Goal-oriented with a proven track record of meeting or exceeding performance metrics.
  • Flexibility: Ability to work staggered shifts, including weekends, to accommodate potential clients’ schedules.

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