Position Summary:
To directly but virtually support the MD and Head Chef and general admin duties.

Job Details:

Responsibilities:

Communication Management: Respond to emails, phone calls, and texts on behalf of the MD, filtering important messages and providing concise summaries.
Administrative Tasks: Enter invoices, reimbursements, and prepare documents as needed, including word documents, spreadsheet preparation and data entry of line items, sales data analysis, staff schedules, and inventory reports.
Project Coordination: Assist with project management by tracking deadlines, assigning tasks to relevant team members, and following up on progress.
Customer Service Support: Handle customer inquiries via email, providing timely and professional responses, which will be scripted from our organization.
Staff Management Support: Coordinate staff onboarding paperwork, schedule team meetings and training.
Research and Data Gathering: Conduct market research, gather competitor information, and compile relevant data for the MD's decision-making.
Steal Admin Work from the Team: Constantly see how you can take as much admin work as possible off the team, to allow them to concentrate on the clients.

Qualifications:

Strong customer service orientation ("The Service Gene").
Level: Entry- level/1-2 years administrative work
Proficient in Microsoft Office Suite: Strong ability to use programs like Outlook, Word, Excel, and PowerPoint.
Systems: Experience with Asana and Impos POS is an advantage.
Excellent Communication Skills: Clear and concise written and verbal communication in English to effectively interact with various stakeholders.
Organizational Skills: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Good attention to Detail: Meticulous approach to ensure accuracy in data entry and document preparation.
Adaptability: Flexibility to handle changing priorities and unexpected situations.
Remote Work Experience: Ability to work independently and effectively.

Administrative Assistant - TE