Position Summary:
We are seeking a highly organized and detail-oriented Executive Assistant to support our team by managing administrative tasks, process documentation, and communication. The ideal candidate will play a crucial role in streamlining operations, maintaining compliance, and ensuring effective coordination with various stakeholders. Experience in NDIS, allied health, or healthcare administration is a plus.

Job Details:

Work from home
Monday to Friday | 6 AM to 3 PM (Manila Time)
*Following Australian Holidays
Shutdown: The client's office will be closed from the last Friday before Christmas and will reopen on the first Monday after January 1

Responsibilities:

Develop and maintain internal process documentation and onboarding materials.
Create user-friendly training modules and resources using tools like Canva and video editing software.
Assist with NDIS registration processes, ensuring all documentation is compliant and accurate.
Provide comprehensive administrative support, including managing emails, preparing documents, and scheduling.
Handle calls and inquiries as needed, providing backup support when required.
Collect information and build process documents to enhance usability and compliance.
Manage emails from support coordinators, clients, and the accounting team, ensuring timely responses.
Oversee email management, booking, and scheduling to maintain smooth operations.
Reach out to clients and stakeholders for scheduling and follow-up as needed.

Qualifications:

At least 2 years of executive assistant experience or a similar role.
Experience in NDIS, allied health, or healthcare administration is a plus.
Strong written and verbal English communication skills.
Proficiency in Canva, document creation, and process management tools.
Highly organized, detail-oriented, and able to work independently with minimal supervision.
Excellent time management and multitasking skills.
Ability to maintain confidentiality and handle sensitive information with discretion.