Position Summary:
To directly support the GM and general admin duties to the related companies as required.

Job Details:

Responsibilities:

Communication Management: Respond to emails and texts on behalf of the GM,
filtering important messages and providing concise summaries.
Administrative Tasks: Prepare reports and documents as needed, including sales data
analysis, staff schedules, and inventory reports and data entry.
Project Coordination: Assist with project management by tracking deadlines, assigning
tasks to relevant team members, and following up on progress.
Customer Service Support: Handle customer inquiries directed to the online business,
providing timely and professional responses using our scripts.
Staff Management Support: Coordinate staff onboarding paperwork, schedule team
meetings
Research and Data Gathering: Conduct market research, gather competitor
information, and compile relevant data for the GM's decision-making.
Online Platform Management: Assist in updating and maintaining the store's
online presence, including social media accounts, emails and website content as provided.
Steal Admin Work from the Client's Store Team: Constantly see how you can
take as much admin work as possible off the Subiaco store team, to allow them to concentrate
on the clients.

Qualifications:

Strong customer service orientation ("The Service Gene").
Level: Entry - level/1-2 years administrative work.
Proficient in Microsoft Office Suite: Strong ability to use programs like Outlook, Word, Excel, and PowerPoint.
Systems: Experience with Asana and Lightspeed POS is an advantage.
Excellent Communication Skills: Clear and concise written and verbal communication in English to effectively interact with various stakeholders.
Organizational Skills: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Good attention to Detail: Meticulous approach to ensure accuracy in data entry and document preparation.
Adaptability: Flexibility to handle changing priorities and unexpected situations.
Remote Work Experience: Ability to work independently and effectively.

Administrative Assistant